Refund Policy

Food Safety

For health and safety reasons, we cannot accept returns of opened candy.

Unopened Items

If your candy is still sealed and returned within 7 days of purchase with your receipt, we’re happy to offer a full refund or exchange.

Quality Guarantee

If there’s an issue with freshness or quality — such as stale candy, damage, or an incorrect order — please contact us within 24 hours of purchase. We’ll replace the item or refund you — no hassle.

Special Event Orders

Deposits for private events are non-refundable. However, if you cancel more than 7 days before your event, we can apply your deposit toward a future booking.